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“We have doubled sales in the last year without the need to double operational staff...The data capture in vWork is second to none - and this allows us to automate so much on the back of it.”
Adrian Casey
Co-founder and CTO, Swyft Energy, Ireland
“After starting to use vWork, our dispatching team were managing their workload in less time than before - in fact they were 60% more efficient.”
Murray Corps
General Manager, Rockgas Taranaki, NZ
Hitching up to electronic job sheets
Based in Queensland, Knights Heavy Towing's jobs are varied, from insurance recovery work and accidents to other transport jobs. Once introduced to vWork, they could see how it could make a huge improvement to the business, mainly by digitising existing processes and removing paper from the equation.
“It wasn’t about setting up new processes when we adopted vWork. We knew we had the right processes for our business. It was a matter of setting up vWork to match our processes exactly.”
Built for the road ahead
McCarthy Transport is a large log transport logistics company. As a critical part of the log supply chain, McCarthy’s offers its customers a one-stop service for all their log transport needs. vWork streamlines information sharing between operators, drivers, customers and dispatchers, so McCarthy’s are confident they’re meeting everyone’s needs.
"We’ve definitely become more efficient using vWork. Dispatchers are proactive job planners, as opposed to being extremely reactive. And it’s great to see how vWork has increased truck utilization across the fleet. We’re more than happy with the result.”
Proof of service across thousands of sites
The team at Landscape Solutions manage a high volume of jobs, from mowing to grounds maintenance, across a large number of fixed sites. They needed a solution that could simplify job scheduling and make full use of each employee's time.
"With vWork software, we know that we can easily scale when we take on another large open spaces contract. We’re really pleased with how this software works for us and our customers.”
e-Proof of delivery takes stress out of reporting
Nelmac was looking for a solution to schedule thousands of jobs and correspondingly record and report on job completion, both internally and to Nelmac’s clients.
“Using photos and timestamps, our field crews are able to record evidence of job completion against each job easily...Nothing beats this immediacy.”
Building a customer delivery ecosystem
Ecolife Solutions now tracks everything related to a delivery in real time versus it taking several days to deal with the paperwork, push it through to invoice and reconcile the inventory.
“We estimate vWork has cut out about 75% of calls per day to our dispatch team as our sales team can answer for themselves exactly when a job will be delivered to a customer.”
A fresh take on supermarket delivery
Aware that every touchpoint in the online shopping journey is a chance to win hearts, Foodstuffs' New World supermarkets sought job scheduling software that would enable drivers to deliver the best possible shopping experience.
"Our customer experience is unparalleled during the final step of our online delivery journey - and this is a win for us every day."
Let’s start with your operation
Every operation runs differently. Book a call with our team to walk through how you schedule and dispatch today, and we’ll recommend the right next step for your business.
