Sector: Energy delivery
Jobs per month: 2600
Company
Rockgas provides LPG to homes and businesses around New Zealand. Built on a franchisee model, both the Taranaki and Wanganui businesses manage thousands of jobs each month in the region. In a competitive market, these businesses have built success on service reliability and competitive prices.
Challenge
As the business grew, dispatching the ad hoc delivery jobs was becoming more complex and time consuming. Additionally there was an increased awareness of wanting to keep drivers safe as they completed their daily tasks.
Solution
Results seen using vWork:
Using vWork to manage a large volume of jobs, assets and field workers has given Landscape Solutions a visible platform for ensuring smooth delivery of an outcome-based service contract. Read more.
Using vWork, McLeod Cranes improved onsite job data capture, which resulted in an additional 10% in revenue. Other key benefits include improved SLA management and better communication between all involved with jobs. Read more.