Sector: Car sharing
Size of field team: 30
Company
A greenfield opportunity establishing a car-sharing business in Saudi Arabia meant that the founders also sought to integrate job scheduling software for the management of car grooming, maintenance and car (re)location.
Challenge
Clean and well-maintained cars ready for pick up where customers want them is the foundation of a great customer experience for iDrive. iDrive needed software that would streamline the management of these jobs easily.
Solution
vWork was rolled out for its ability to:
Using vWork to manage a large volume of jobs, assets and field workers has given Landscape Solutions a visible platform for ensuring smooth delivery of an outcome-based service contract. Read more.
The time taken to schedule the daily runs has reduced by 60% after implementing vWork. The business is benefiting from improved service reliability and has the added benefit of health and safety checks being built into every job. Read more.